What are key performance indicators?

Performance indicators are essential management tools for measuring the performance of a workplace health and safety system. For effective measurement of performance, the system should use both lead and lag indicators, but with a greater weighting on lead indicators.

Lead indicators are important because they measure activities designed to prevent harm, and manage and reduce risk. They are focused on future safety performance.

Lag indicators, on the other hand, measure past performance results and indicate facts about past events. They indicate progress toward compliance with health and safety legislation and regulations.

Example of lead and lag performance indicators

For the board

  • Improved health and wellness of workers
  • A happier, more resilient workforce
  • More engaged staff
  • Increased worker performance
  • Reduced absenteeism
  • Better staff retention
  • Reduced workplace accidents
  • Reduced sick leave
  • Increased loyalty
  • Stronger employer/employee relationships
  •  Lower injury, illness and sick pay costs

For the worker

  • Improved job satisfaction
  • Better quality of lift
  • Improved physical fitness, nutitional practices and mental wellbeing
  • Better knowledge of health promoting behaviours
  • Better health outcomes
  • Increased energy and morale
  • Better quality of life
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